Due to the nature of the item, for sanitary purposes we DO NOT offer refunds or exchanges. In the unlikely event you receive a damaged item, we will gladly replace it.
Please note; Our lashes are handmade with love, therefore each one can be slightly different; this would only be minor though.
Please note this is not a fault but part of the unique lash assignment of individual hair by our suppliers.
For damaged items please email us at firstname.lastname@example.org and include your order #